Protected: Remote Procedure Call
This content is password protected. To view it please enter your password below: Password:
About Luke
This author has not yet filled in any details.So far Luke has created 7 blog entries.
Protected: Windows
This content is password protected. To view it please enter your password below: Password:
Protected: Android
This content is password protected. To view it please enter your password below: Password:
Protected: Apple
This content is password protected. To view it please enter your password below: Password:
Why do I see this “firmware” messsage?
You may have downloaded a different version driver than you were using or the Grabba may be connecting to a different device than it did previously. You should not be concerned about this but if you experience difficulty contact support.
What does a message “Firmware Upgrading” or “Firmware Downgrading” mean?
The version of firmware in your Grabba must match the Grabba driver version. This process is done automatically by the driver you install on the PDA/Smartphone. You should let the Grabba complete this procedure without disconnecting.
My smartphone indicates the Grabba is connected but the Grabba does not work.
Do a reset on the Grabba. If the reset does not fix the problem then contact Support about your problem.
Why has my Grabba has stopped working?
The Grabba has an internal rechargeable battery. Make sure you have charged the Grabba using the Grabba wall charger or vehicle charge adaptor.
I don’t think my Grabba is working any more, what can I do to check this?
The Grabba Driver contains a diagnostics page which shows the details of the unit such as battery percentage left, the Grabba model, and its serial number. Running the driver and checking this page is a good indication of whether the unit is still working.
I plug the charger into the Grabba and I don’t see any lights
Firstly ensure the wall charger is plugged into a functioning power socket and the charge connector is properly connected into the Grabba. If so leave the Grabba on charge and wait for up to 2 hours. If the Orange charge light comes on during this period then the Grabba must have been extremely flat and [...]