Grabba devices have a Lithium-Ion cell inside the device, which will degrade slowly over a few years. Please contact support and we will organise to have the battery replaced at your nearest service centre.
There is no exact answer for this. The battery is sized to provide at least an average working day of use. Often it is much longer than this. The actual length depends on the Data Capture technology in the Grabba and the usage pattern.
Upon receiving your Grabba, you should place it on charge for at least three hours, even if the charge light turns off earlier than this time.
The keyboard wedge function allows the scanned/read data from the Grabba to be entered into the screen just like you used the keyboard (or software keyboard) included with the PDA/Smartphone.
The Grabba keyboard will only work when there is a Grabba device attach to your Apple device and they both make a successful connection. The Grabba Keyboard sends a command to the Grabba device to established a link in order to use the functionalities such as barcode and proxcard. If there is no Grabba device [...]
I'm able to scan a barcode and the number will be inserted into a text field. But what I need is the Grabba unit to scan the barcode, insert into the text field and submit the form all by just pressing the trigger. Basically, I need to simulate an enter key press after the carriage return. [...]
This error is an indication that the Grabba Driver being used is an old version which does not support the Palm device being used. Simply go to the Support / Download section on the Grabba website, and download the newest driver. If you believe you have the latest version and the error is still present, [...]
The Software Development Kit (SDK) is for software developers only. This allows a custom written application to control the operation of the Grabba.
The Driver must be installed on the Smartphone. Keyboard wedge is an available function within the driver. If your application software has Grabba support built-in then it is unlikely you will need the Keyboard Wedge functionality.
No, all the available technologies are supported in the standard Grabba Driver.